THRED · The Collection

POLICIES · UPDATED AUGUST 28, 2026

Final Sale Policy

Please review product, size, supplier, and delivery information before placing an order.

All delivered items are final sale. Once carrier tracking confirms delivery, returns, exchanges, and refunds are not offered.

Before ordering

Customers are responsible for confirming the selected product, color, material, size, quantity, delivery address, displayed merchandise price, shipping charge, and catalog-partner information before checkout. Product measurements and supplier sizing should be reviewed whenever available.

Supplier fulfillment

Products are sourced through the catalog partner identified for the listing and shipped to the delivery address supplied at checkout. Inventory can change before an order is accepted. If an item cannot be obtained before shipment, the order will not be fulfilled and any captured payment for that item will be reversed.

Delivery confirmation

An item is considered delivered when the carrier records delivery to the supplied address or another location authorized by the customer. After confirmed delivery, the item is final sale and cannot be returned or exchanged because of fit, preference, color variation between displays, or a change of mind.

Incorrect or materially damaged deliveries

This policy does not limit rights that cannot legally be waived. If the delivered item materially differs from the confirmed order or arrives materially damaged, contact our product concierge promptly with the order number, packaging photographs, product photographs, and carrier information so the circumstances can be reviewed.

Questions

If any listing or sizing information is unclear, contact us before purchasing or return to the product finder to compare alternatives.

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